Building Sustainable Communities

Community-callout

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FAQs

Technical

QUESTION: Why won't my photo upload?
ANSWER: Images must be in either 'gif', 'jpeg' or 'png' format and must be no larger than 2MB. If you still can't upload, contact the system administrator.

General

QUESTION: Why don’t any items appear in my search?
ANSWER: It is possible that there are currently no items for sale for your specific search. We suggest returning to the site in a short period of time, or widening your search area.

QUESTION: Do you arrange delivery?
ANSWER: No, we act simply to put two parties in touch with each other. Delivery or collection arrangements must be made direct with the seller.

QUESTION: What if my goods are faulty?
ANSWER: As per our terms and conditions, the condition of the goods is the responsibility of the two parties involved. We would recommend checking products before taking possession, and from a seller point of view we would recommend having buyers sign a liability document before passing on products. Download the Liability Template in the Resources section and adjust if necessary.

QUESTION: Will it cost me to use recipro?
ANSWER: No! Recipro is completely free to use, whether you are adding items to the site, searching for materials or reading our resources. Some items added to the site may have a cost, but 100% of this price goes to the seller.

Legislative

There are currently no FAQs in this category.

Registration

QUESTION: What details do I need to give to register?
ANSWER: You will need to provide your company name and contact details. These details are used to allow you to communicate with people interested in your listed items and vice-versa. They will not be used for any other purpose or passed onto any third parties.

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What is Recipro?

Recipro is a network designed to move surplus construction materials into projects which require them.
Find out more about recipro-uk.com

How do I use Recipro?

Recipro is quick and easy to use to pass on and source surplus materials. Click here for more information.
How do I use recipro-uk.com?
© 2014 Recipro Ltd t/a recipro-uk.com, Unit 4 Hawkshead Road, Greenfields Technology Park, Bromborough, Wirral. CH62 3RJ TEL: 0844 225 3000
Registered in England number 6890477 - Company limited by guarantee
Registered address- Granite Buildings, 6 Stanley Street, Liverpool, L1 6AF