FAQ

 

Technical

Why won't my photo upload?
Images must be in either 'gif', 'jpeg' or 'png' format and must be no larger than 2MB. If you still can't upload, contact the system administrator.

General

Why don’t any items appear in my search?
It is possible that there are currently no items for sale for your specific search. We suggest returning to the site in a short period of time, or widening your search area.

Do you arrange delivery? 
No, we act simply to put two parties in touch with each other. Delivery or collection arrangements must be made direct with the seller.

What if my goods are faulty?
As per our terms and conditions, the condition of the goods is the responsibility of the two parties involved. We would recommend checking products before taking possession, and from a seller point of view we would recommend having buyers sign a liability document before passing on products. Download the Liability Template in the Resources section and adjust if necessary.

Will it cost me to use recipro?
No! Recipro is completely free to use, whether you are adding items to the site, searching for materials or reading our resources. Some items added to the site may have a cost, but 100% of this price goes to the seller.

Registration

What details do I need to give to register?
You will need to provide your company name and contact details. These details are used to allow you to communicate with people interested in your listed items and vice-versa. They will not be used for any other purpose or passed onto any third parties.